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Operations Manager


Operations Manager

Company Overview

Rogue Disposal and Recycling, Inc. (RDR) is one of Rogue Waste Inc.’s (RWI) subsidiaries. RWI is a highly successful, multi-generation family owned business that has been providing innovative solid waste and recycling services for over 80 years. Headquartered in Medford, Oregon, Rogue Waste’s eleven core operating subsidiaries and affiliates serve more than 50,000 customers across residential, commercial, industrial and municipal market segments.  Our operations range from vertically integrated solid waste management to green power production (including both solar and landfill gas derived energy), aggregate mining and real estate.  Rogue Disposal and Recycling, for example, is franchised for the collection of garbage, green waste and recyclables in five jurisdictions in Jackson County, Oregon.  Rogue Transfer and Recycling regularly processes more than 700 vehicles daily, accepting garbage, green waste and recyclables.  Rogue Materials Recovery prepares recyclable materials for shipment to markets around the globe.  Rogue Compost, southwest Oregon’s largest composting facility, produces compost certified for organic farming. Rogue Shred provides confidential on-site document destruction throughout our region.  And Dry Creek Landfill, which serves a nine-county primary market area spanning southwestern Oregon and northernmost California, has a projected operational life exceeding 100 years. For additional information about Rogue Waste, Inc. please refer to www.roguedisposal.com.

Position Summary

The Operations Manager is responsible for the operational leadership of RDR, the maintenance shop and vehicle fleet, including all residential and commercial collection routes. The Operations Manager ensures alignment with the organization’s strategic direction including customer service, route efficiencies, industry best practices, employee relations, employee safety, vehicle maintenance and compliance with laws, rules and regulations.

Reporting Relationships

The Operations Manager reports to the RDR General Manager. The Logistics Manager, Customer Relations Manager and Maintenance Manager report to the Operations Manager.

Key Responsibilities

Position responsibilities include, but are not limited to the following:

  • Provides direction and leadership across areas of responsibility.
  • Oversees vehicle fleet ensuring safety, maximized route efficiencies and customer satisfaction.
  • Establishes and monitors measurements of performance ensuring efficiency and implementation of best practices.
  • Develops, implements and maintains policies and procedures for areas of responsibility.
  • Leads continuous operational assessments incorporating budget, industry trends, customer feedback and employee input.
  • Responsible for selection, orientation, performance, development and retention of qualified staff.
  • Participates in administration of labor contract. Works proactively and collaboratively to resolve employee concerns in a union environment.
  • Develops, monitors and analyzes key organizational performance measures for areas of responsibility.
  • Ensures employee performance evaluations are conducted in a timely manner. Provides feedback, as appropriate, for staff assigned to areas of responsibility.
  • Identifies staff training needs and ensures appropriate training is in place.
  • Works collaboratively with others throughout the organization and supports RWI leadership; displays excellent interpersonal skills.
  • Communicates clearly and proactively with multiple groups including customers, staff, business partners, vendors and the general public.
  • Builds and maintains relationships among all stakeholders that reflect the strongest levels of service, respect and teamwork.
  • Assumes additional responsibilities as needed, with little or no supervision.
  • Provides support to other positions as needed.

Knowledge, Skills and Personal Attributes

  • Ability to collaborate with other RWI leaders.
  • Demonstrates strong waste management industry operational expertise.
  • Ability to proactively drive process improvement and embrace change in a positive and proactive manner.
  • Demonstrated leadership skills.
  • Ability to plan, organize and prioritize multiple projects and meet deadlines.
  • Ability to collaboratively solve problems and resolve conflict.
  • Demonstrated knowledge of state, federal and industry agency rules and regulations, including Department of Transportation and Occupational, Safety and Health Administration.
  • Ability to coach, mentor and develop staff.
  • Excellent oral and written communication skills including ability to speak, read, write legibly, follow verbal or written instructions.
  • Unquestioned integrity.

Professional Experience

  • Five or more years’ experience in waste industry operations, transportation, logistics or related field.
  • Prior leadership experience.

Education & Licenses

  • Bachelor’s Degree in Operations, Transportation, Logistics or other relevant degrees
  • Ability to obtain Oregon Class A or B Commercial Driver’s License.

The Community

RWI is located in the heart of Southern Oregon’s beautiful Rogue Valley.  Located on the I-5 corridor approximately twenty-five miles north of the California border and seventy-five miles from the Pacific Ocean, Medford and a variety of surrounding communities including Ashland, Jacksonville, Central Point and Grants Pass comprise the commercial and tourist hub of Southern Oregon and far Northern California. Portland is readily accessible to the north as are Sacramento and San Francisco to the south.

The Rogue Valley, with a population of nearly 300,000 is comprised of a series of excellent family communities offering outstanding public and private education alternatives and an abundance of youth

activities.  Ashland is home to Southern Oregon University and Grants Pass is home to Rogue Community College which has campuses in both Grants Pass and Medford.  The Rogue Valley’s temperate climate has four distinct seasons. The spectacular terrain offers world-class outdoor recreational opportunities including hunting, fishing, boating and river rafting, skiing, road and mountain biking, hiking and camping.  Crater Lake National Park and Crater Lake, one of the deepest and most spectacular fresh water lakes in the world is a short ninety-minute drive away.  The region also supports an abundance of arts and cultural venues including Britt Music Festivals, one of the best outdoor performance settings in the Northwest and the Oregon Shakespeare Festival, the largest repertory theatre company in the nation.

Contact Information to Apply for this Position

Rudd Johnson                                                   
Crown Hill Consulting/Executive Search           

Karen Herwig
Crown Hill Consulting/Executive Search

Email cover letter and resume to: talentacquisition@crownhillconsulting.com 

Crown Hill Consulting, LLC advises Rogue Waste, Inc. in regard to executive search.